Who we are at Spingreen Casino

We built Spingreen Casino for one audience: Australian players who want a straight answer, fast payouts and a library that actually earns its keep. This page sets out who runs the platform, what licence we hold, how we protect your money and where to reach us.

Our story since 2024

We launched in 2024 under Spingreen N.V. after a simple observation: too many casino sites treat Australian players as an afterthought. Clunky payment rails, thin game libraries and support that clocks off at midnight were the norm. We set out to build the opposite, with AUD as a first-class currency, PayID and Neosurf in the cashier from day one, and a support desk that never closes.

Twelve months of groundwork went into the platform before a single bet was placed. We signed 26 studio partners, negotiated local deposit rails and built a loyalty program with five tiers rather than a token points counter. From the outset our monthly race carried an 80,000 AUD prize pool and our slot tournaments paid out 16,000 AUD, because a new brand earns trust with substance, not banner slogans.

Milestones so far

A short rundown of what we have delivered since opening the doors.

• 9,000 games live across slots, live dealer, table games, jackpots and crash titles
• 26 providers onboarded, from Evolution and NetEnt to Nolimit City and Hacksaw
• Crypto support added for Bitcoin, Ethereum, Litecoin, Tether and Dogecoin with near-instant processing
• Five-tier VIP program launched, running from Bronze through to Diamond with up to 15% cashback

What we offer at Spingreen

The library in numbers

Every figure below is the current count, not a marketing round-up.

Banking built for Australia

Deposits start at 20 AUD through PayID, Neosurf, CashtoCode, Visa, Mastercard, Skrill, MiFinity, Jeton, five cryptocurrencies and Bank Transfer. Withdrawals begin at 30 AUD, with daily caps of 8,000 AUD, weekly caps of 32,000 AUD and monthly caps of 80,000 AUD, processed within 0 to 24 hours. We charge no fees of our own, and cryptocurrency withdrawals clear free of charge.

We are a casino only, no sportsbook, and that is deliberate. Every dollar of development goes into pokies, live tables and tournaments rather than a half-finished second product. The site runs on fully mobile-optimised HTML5 for iOS and Android browsers, with no app download required.

Licence and regulation details

Our Curaçao licence

We operate under licence number OGL/2024/452/0687 issued by the Curaçao Gaming Authority. That licence binds us to independent auditing of our random number generators, segregation of player funds from operating capital, and enforceable dispute resolution. If a player complaint cannot be settled with us directly, the regulator reviews it.

Regulation also means screening. We do not accept players from restricted jurisdictions, including the United States, the United Kingdom, France, Spain, Sweden and a further list published in our terms. Running a licensed operation means saying no to markets we are not permitted to serve, and we hold that line without exception.

How we keep you secure

Data and transactions

All traffic on spingreen-aud.com runs through 256-bit SSL/TLS encryption, and card and wallet details are tokenised rather than stored in readable form. Withdrawals go only to accounts and wallets verified as your own, which blocks the most common route of account takeover fraud.

Fair play and KYC

Game outcomes come from RNGs certified by the studios and audited under our licence obligations. We publish the RTP of every title in its info sheet, and we never alter payout mechanics after a game goes live.

Know Your Customer checks run before your first withdrawal: a government-issued ID, a proof of address no older than three months and proof of your payment method. Verification takes up to 48 hours, and completing it early means your first cash-out clears in the standard 0 to 24 hour window. It is paperwork we would rather not impose, but it is what keeps stolen identities and laundered funds out of the ecosystem you play in.

Our commitment to safer play

A casino that only cares about players when they deposit is not worth your trust. We treat gambling as a paid hobby with real downside risk, and we equip you accordingly. Every account can set deposit limits and loss limits, receive session time reminders, take a cool-off period or self-exclude for anywhere from 24 hours to permanently. These tools apply immediately and our support team cannot waive them at your request later, which is the point.

If gambling stops being fun, free confidential help is available in Australia through Gambling Help Online on 1800 858 858, at any hour, and through Gamblers Anonymous meetings nationwide. We publish those contacts in our cashier and on every page of our responsible gambling section, not buried in a footer link. Transparency is the same commitment applied to money: we state wagering requirements up front, our welcome bonus of 100% up to 3,200 AUD with 100 free spins carries a 35x playthrough and 14-day validity, and there is no cap on winnings from bonus funds.

• Deposit limits and loss limits set by you, for you
• Session time reminders to keep play time visible
• Cool-off periods and self-exclusion from 24 hours to permanent
• Direct links to Gambling Help Online and Gamblers Anonymous

Talk to our team

Behind the platform

Spingreen Casino is owned and operated by Spingreen N.V., the Curaçao-registered company that signs the licence, holds player funds and answers to the regulator. The platform itself is the work of a distributed team of platform engineers, payments specialists, compliance officers and game curators, and the people answering your tickets are the same people who escalate them.

Live chat runs 24 hours a day, 7 days a week, with an average first response measured in minutes rather than hours. For account, verification or bonus questions that need a paper trail, email [email protected] and a named agent will reply. Support operates in English, Deutsch, Français and Español to match the languages the site itself serves.

Frequently Asked Questions

Who owns Spingreen Casino?

Spingreen N.V., a company registered in Curaçao, owns and operates the casino under licence OGL/2024/452/0687 issued by the Curaçao Gaming Authority.

How do I know the games are fair?

All game outcomes run on random number generators certified by the studios and audited under our licence obligations. Published RTP figures for each title are available in the game info sheet, and payout mechanics never change after a game goes live.

What KYC documents do you require?

Before your first withdrawal we ask for a government-issued ID, a proof of address no older than three months and proof of your payment method. Verification takes up to 48 hours.

Is my money safe with you?

Player funds are segregated from operating capital as required by our Curaçao licence, all traffic runs through 256-bit SSL/TLS encryption, and withdrawals go only to accounts and wallets verified as your own.

How can I reach support?

Live chat is available 24/7 directly on the site, or you can email [email protected] for account, verification or bonus questions needing a written record. Support is offered in English, Deutsch, Français and Español.